Privacy Policy

Last updated: 15th January 2026

Introduction

Zorqina SARL ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zorqina.world and use our services. Please read this privacy policy carefully.

Data Controller Information

The data controller for your personal information is Zorqina SARL, a company registered in Luxembourg with registration number RCSB713598. Our registered office is located at Avenue Monterey 146, 3812 Dudelange, Luxembourg. For any privacy-related enquiries, please contact us at privacy@zorqina.world or by telephone at +352 26505437.

Data Collection

We collect information that you provide directly to us and information that is automatically collected when you visit our website. The data we collect may include:

  • Personal identification information (name, email address, phone number, company name)
  • Communication preferences and contact history
  • Website usage data and analytics information
  • Technical information about your device and browser
  • IP address and location data
  • Cookie and tracking technology data

How We Use Your Information

We use the personal data we collect for legitimate business purposes, including how we use your information to provide our compliance services, respond to enquiries, and improve our website functionality. Specifically, we may use your information to:

  • Provide and maintain our compliance services
  • Respond to your enquiries and provide customer support
  • Send you service-related communications and updates
  • Improve our website and services through analytics
  • Comply with legal obligations and regulatory requirements
  • Protect against fraud and ensure security

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds: legitimate interests for business operations and service improvement, contract performance when providing our services, consent for marketing communications and non-essential cookies, and legal obligation for compliance with applicable laws and regulations.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights and safety.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Generally, we retain contact information for active business relationships and enquiry data for up to 7 years for legal and regulatory compliance purposes.

Your Rights

Under GDPR and Luxembourg data protection law, you have the following rights regarding your personal data:

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise any of these rights, please contact us at privacy@zorqina.world. We will respond to your request within one month of receipt.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions by the European Commission.

Security Measures

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "last updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Supervisory Authority

You have the right to lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD) if you believe that our processing of your personal data violates applicable data protection law. Contact details for the CNPD can be found at cnpd.public.lu.